![]() As former FCC chairman Tom Wheeler put it, “How can you go to the party who controls the information and say, ‘please give me information that may implicate you?’”Īllconnect’s analysis, on the other hand, relied on over 60,000 internet connections recorded over several months. ![]() They also rely on the companies to tell them what speed plan a user is signed up for. Shalini Ramachandran, Lillian Rizzo and Drew FitzGeraldĪccording to the report, the FCC lets ISPs know which customers are going to be a part of the speed tests, so they can provide faster speeds to those households to juice their numbers. As a result, the FCC’s report likely gives consumers an unreliable measure of internet providers’ performances by overstating speeds. ![]() In fact, our data shows that these connection types actually get you faster speeds than they advertise most of the time.Ĭompanies wield tremendous influence over the study and often employ tactics to boost their scores, according to interviews with more than two dozen industry executives, engineers and government officials. On the other end of the internet speed spectrum, satellite, DSL and fixed wireless providers advertise more modest speeds than cable and fiber, but they’re far more likely to actually reach them. In most cases, the answer is a resounding “no.” Our data shows that cable and fiber are by far the most common home internet connections in the U.S., but they’re also the most likely to under-deliver, with most people getting only a quarter of the speeds they’re paying for. It’s one of the most common frustrations in modern life: A Zoom meeting glitches or your Netflix show takes forever to load, and you can’t help but wonder, “Is this really the internet I’m paying so much for?” Across the U.S., people are getting about 32% of the internet speed they pay for on average.Satellite and DSL internet, on the other hand, offer customers significantly lower speeds, but exceed the internet speed provided versus what is advertised.Fiber and cable internet have the biggest gap between advertised and actual speeds – with most people getting, on average, about a third of the speeds they pay for.
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